Ticket Office

UC Santa Cruz

Ticketing Policies & General Information


Service Charges:

ALL TICKETS ARE SUBJECT TO SERVICE CHARGES.
Current per ticket service charges as of 1/20/10 are:

  • Ticket price <$10 ($0-$9.99) = $2.50/ticket
  • Ticket price <$20 ($10-$19.99) = $3.50/ticket
  • Ticket price <$50 ($20-$49.99) = $4.50/ticket
  • Ticket price <$100 ($50-$99.00) = $5.50/ticket
  • Ticket price <$200 ($100.00-$199.00) = $6.50/ticket*

*Service charge increases by $2.00/$100 increment thereafter

Refunds/Exchanges

ALL TICKET SALES ARE FINAL. Refunds are given only in the case of event cancellation. Due to the nature of the performing arts, programs are subject to change without notice. No refunds are given for duplicated web orders or for differences in full price tickets versus discounted priced tickets. Most performances have discounts for students, seniors, etc. If you feel you are eligible for a discount (senior, student, UCSC staff/faculty, etc.), please indicate at the time of your order. Exchanges are allowed by producer policy only; please check with the box office for specific producer exchange policies and costs.

Ticket Donations

If you are unable to use your ticket, consider making a donation to the producing program by returning your ticket(s) to the Ticket Office before the start of the performance, thus allowing someone else to have a seat. When applicable, your donation will be acknowledged in writing as a tax deductible donation. Please check with the box office for specific producer policies on ticket donations.

Wheelchair accessibility

All venues are wheelchair accessible. For accommodation, please request wheelchair seating at time of ticket purchase. Mobility impaired/wheelchair seating is available for purchase online. Please call the UCSC Ticket Office at 831-459-2159, Tuesday through Saturday, 12:00 PM to 4:00 PM or the Civic Auditorium Box Office at 831-420-5260 for assistance.

Assistive Listening Devices

Assistive listening devices for the hearing-impaired are available for performances at the UCSC Theater Arts Mainstage, Stanley-Sinsheimer Festival Glen, Second Stage, Experimental Theater and Recital Hall. Please check with the house manager at least 30 minutes prior to the performance.

Children

Most UCSC performances and events are not suitable for pre-school aged children; however, regardless of age, each child (infants included) must have a ticket and sit in a seat.

Parking

For events on the UCSC campus during the academic year, please arrive at least 1 hour prior to performance start time to allow for parking, ticketing, and seating. For Santa Cruz Shakespeare summer groundling ticket holders, it is recommended to arrive 1-2 hours in advance.
Parking for all UCSC Performing Arts and Music Center venues events is located off Heller Drive (WEST campus entrance) in the Performing Arts lot on Meyer Drive. Parking in this lot is by UCSC A/B permit, paid special event permit or meter only; lots are enforced until 8:30 PM daily. For most campus events, parking is facilitated by the campus Transportation and Parking Services (TAPS) Special Event attendants and a parking fee of $4 is collected at the Performing Arts parking lot. There are also two permit kiosks in the lot that operate after 4:30 PM on weekdays and all day on weekends; patrons with a UCSC A/B parking permit or disabled placard are not required to purchase additional permits. Please display all permits so they may be visible to Parking Enforcement. For more information on UCSC parking permits, please visit the Transportation & Parking Services website..

Late Seating

We endeavor to start all performances on time. Latecomers may not be seated until intermission or a suitable interval in the program, as designated by the artist or at the discretion of the Front-of-House Staff. Please plan to arrive at least 45 minutes prior to the start time of the performance so you have sufficient time to park, purchase tickets and be seated.

Be Respectful of Fellow Patrons

In consideration of the artists and fellow audience members, there is no photography or audio/video recording allowed during performances. Please make sure you turn off all phones, pagers and watches.

Student & Senior Discounts

Students and Seniors 62 and over generally receive discounts to performances; however, it is dependent on the event. Please indicate whether you are a student or senior when purchasing your tickets. All student ticket holders must present valid student ID at the door.

 

UCSC Ticket Office - Santa Cruz Tickets

  • Theater Arts Center
  • 1156 High Street
  • University of California
  • Santa Cruz, CA 95064-1077
  • Email: tickets@ucsc.edu
  • Phone: (831) 459-2159

© 2008 The Regents of the University of California. All rights reserved. Maintained by tickets@ucsc.edu